Black Friday/Cyber Monday Return Policy
(November 4-December 31)
During our Black Friday/Cyber Monday sale, we want to ensure your shopping experience is the best it can be. Please take a moment to review our return policy for these special events.
1. Final Sale Items
All products that are discounted or marked with a red tag on our website during the Black Friday/Cyber Monday sale are considered final sale items. This means they are not eligible for return, refund, store credit, or exchange.
2. Cancellation Window
We understand that sometimes, mistakes happen. You have a 1-hour cancellation window after submitting your order. To cancel your order, follow the instructions provided in your order confirmation email or refer to the cancellation details in this article.
3. Non-Cancellable Orders
After the 1-hour cancellation window has passed, orders cannot be canceled or modified in any way. If you encounter difficulties while attempting to cancel your order, please submit a ticket to our Support Team for assistance.
4. Price Matching
We do not offer price matching for items at any time before, during, or after our sale events. The discounts during these events are exclusive and cannot be retroactively applied to previous purchases.
5. Damaged or Incorrect Products
In the unlikely event that your purchased product arrives damaged or is incorrect in any way, please contact our Support Team by submitting a ticket. We are here to assist you and ensure you receive the product you ordered in pristine condition.
Please note that all other terms and conditions outlined in our standard return policy remain in effect for items not marked as final sale during the Black Friday/Cyber Monday sale.
Thank you for choosing us for your Black Friday/Cyber Monday shopping. We are here to make your experience enjoyable and stress-free. If you have any questions or concerns, don't hesitate to reach out to our Support Team.