Just like you, we want a smooth and easy process. At this time we don't have free returns or create return labels, we would like to ask you to follow the instructions below to send off your return package. Contact us if you need additional help or have questions.
- If you purchased during any of our sale events or your item was discounted please note that your order is not eligible for a return/refund or exchange.
- Please ensure that your order is eligible for a return by checking our final sale policy.
- We do reserve the right to deny and send back to the consumer final sale items or items that don't meet our return conditions.
- We ask that you ship back your item(s) using your chosen carrier service. At this time we do not offer prepaid labels for returns/exchanges.
- Please include your packing slip with your order number (or a note with your order number, email, full name) in your return package.
- Please include details on whether you are requesting a refund or an exchange for the product(s). If you are requesting an exchange please list the size/color/item details.
- If no details are included a refund will be issued for any returned products that meet our terms.
- At this time, we do not offer prepaid return shipping. Please send your return package to the address listed below:
13419 Pike Road,
Missouri City, TX 77489
Want to know when to expect your refund or exchange order? Click here for more details.