If you ordered during our Black Friday/Cyber Monday Sale please read our Return Policy (applies to all orders placed between November 17th - November 28th, 2022) –
We do not price-match items at any point prior to, during, or after any of our sale events that have been discounted.
- Our supplements can be returned for store credit within 15 days of purchasing if:
- the product is unopened and in its original packaging
- the product was purchased within the last 15 days
- Refunds cannot be offered on our supplements because they are consumable goods and it would be a safety risk for us to resell/reuse the returns in any way.
- Store credit will be issued once your product makes it back to us and is inspected. If your product does not meet the returning requirements our team will contact you.
- If your product arrived damaged or incorrect in any way, please contact us.
clothing and accessories (includes exchanges and refunds) –
Most clothing and accessories can be returned for a refund or exchange within 30-day days of being delivered to you.
- All swimwear is final sale and cannot be returned due to hygiene purposes.
Backpacks and Lever Belts have a 60-day warranty and return/exchange window – starting from the delivery date.
- Please be sure to read our Final Sale Policy before sending off your return to ensure your item isn't final sale.
- All item(s) being returned/exchanged must meet the following conditions or they may be subject to denial –
Items must be unwashed and not put through a dryer
Items must not have excessive wrinkling
Items must not be covered in animal/human hair or lint
Items with strong odors or smells like smoke, cologne, detergent, etc., will not be accepted.
Items with markings or other stains (such as deodorant) will not be accepted.
We cannot accept returns (including issuing refunds) or exchanges on any socks or other undergarment pieces due to hygiene reasons.
If your product(s) arrived with tags, they must be attached and in their original packaging.
- If your return is denied, we will notify you via email and your returned item(s) will be sent back to you.
- If you are returning your entire order or your order is 'Returning to Sender' and receive a refund, please note that the original shipping costs will not be refunded.
**If your product arrives damaged, incorrect, you didn't receive it, or have other questions regarding your order please contact our Support Team within 30 days of purchasing or delivery.