Return Policy

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Thank you for shopping with Inaka Power! We’re dedicated to providing high quality gym clothes and accessories to help you perform at your best. Please read through our Returns and Exchanges Policy to ensure a smooth shopping experience.

Returns and Exchanges Policy

We accept returns within 30 days from your order’s delivery date.

Non-Returnable Items

• Socks, Undergarments & Swimwear – These are considered final sale and cannot be returned, refunded or exchanged due to hygiene reasons.
• Final Sale Items – Items purchased during a sale or marked as “final sale” are not eligible for returns, refunds or exchanges.

Return & Exchange Requirements

To ensure your return or exchange is processed successfully, items must be in original condition and the following conditions must be met. Items that do not meet these requirements will not be accepted:

• Tags & Packaging – Items must have original tags attached and be in their original packaging.
• Unwashed & Undried – Items must be unworn, unwashed, and not put through a dryer.
• Wrinkle-Free – Items should not have excessive wrinkling.
• Hair & Lint-Free – Items must be free of pet hair, human hair, and lint.
• Odor-Free – Items with strong odors (smoke, cologne, detergent, etc.) will not be accepted.
• Stain-Free – Items with stains or marks (such as deodorant) will not be accepted.

Return & Exchange Monitoring

We monitor return and exchange activity and reserve the right to refuse returns or exchanges if we detect unusual, excessive or abusive behavior. Additional fees may apply in such cases.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer service team at [e-mail] within 14 days of delivery. Claims made after this period will not be honored.

Post-Delivery Liability

We are not responsible for any damage that occurs after delivery, including damage caused by:

• Washing, cleaning, or improper care
• Normal wear and tear
• Misuse or accidental damage

Please follow the care instructions to keep your items in the best condition. 

We do not provide replacements or assistance for lost items after delivery.

Lost, Misdelivered, or Stolen Packages

We cannot refund or resend orders if:

• The post office misdelivers them
• The wrong shipping address was entered at checkout
• They are stolen

A claim can be submitted for any of these situations, but if the courier denies the claim, we are unable to provide reimbursement or replacements.

For extra security, we strongly recommend purchasing Package Protection at checkout.

Processing & Refunds

• Once we receive your return, please allow 5-7 business days for processing. We will notify you if your return is accepted or declined.
• You’ll receive an email confirmation once your return has been processed.
• Refunds will be issued to the original method of payment only or store credit, when applicable. Store credit is issued to the email used to make the original purchase.
• Original shipping charges are non-refundable.

Return Shipping Costs

• Unless you purchased the Free Returns add-on, return shipping costs are the customer’s responsibility.

International Orders Policy

For international orders, we only offer refunds or store credit for returned items.

Customers can return their package to the following address:

INAKA Power 13419 Pike Road Suite 100 Missouri City, TX 77489-1031, USA

Please include a note with the following details:

• Order number

• Reason for return

• Preference for a refund or store credit

Important Information: Refunds or store credit will only be issued once the item has been delivered to our warehouse. We are not responsible for return packages that may be lost or delayed in transit, so we strongly recommend using a tracked shipping method to monitor your package.

Before sending any items back, please review our Return Policy to ensure they meet the return requirements. Items that do not qualify for return will not be shipped back, and any returned items that fail to meet our criteria may result in a reduced or no credit being issued.

For any questions or concerns, please reach out to us at [e-mail] between 9 AM and 5 PM CST.

 

Are you ready to make your return? Click HERE