Thank you for choosing Inaka Power! We're dedicated to ensuring you're thrilled with your purchases. If there's ever a need to return an item, here's how you can do it, broken down by product categories
Inaka Power Mainline Clothing and Accessories:
You can return or exchange most items within 30 days of delivery, with a few exceptions:
- Swimwear is final sale and cannot be returned
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Backpacks and Lever Belts are returnable or exchangeable within 30 days, covered under warranty
- There is a 60 day warranty from the date of delivery on the lifting belt levers; please contact Support if you need a replacement sent. Levers are available for purchase on inakapower.com for all orders past 60 days.
Performance Clothing and Accessories:
- Returns or exchanges are accepted within 30 days for standard performance items
- Performance Backpacks have a 30-day return or exchange policy
Inaka Power Supplements:
- All supplement purchases are final sale; no exceptions
- If your supplements arrive damaged or they're not what you ordered, please click HERE to reach out to one of our customer care specialists
General Conditions for Returns and Exchanges (Applies to All Categories):
- Items must be unwashed, not dried, free of wrinkles, animal or human hair, lint, and must not have strong odors
- Ensure items are free of deodorant marks or any other stains
- Socks and other undergarments are not eligible for returns or exchanges for hygiene reasons
- All items must still have their original tags attached and be returned in their original packaging
Additional Information:
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Change of Mind or Does Not Fit: Returns classified under these reasons will be subjected to a flat return fee.
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Item Quality Assessment: If our fulfillment team deems the returned item to be less than Grade A, it will not be eligible for a monetary refund.
- Items marked as final sale are not eligible for returns. Check our Final Sale Policy for more details.
- If your return is denied, we will inform you via email and the items will be sent back to you.
- We do not refund original shipping costs. This includes orders returned to sender or those fully refunded.
All item(s) being returned/exchanged must meet the following conditions or may be subject to denial:
- If your product(s) arrived with tags, they must be attached and in their original packaging
- Items must be unwashed and not put through a dryer
- Items must not have excessive wrinkling
- Items must not be covered in animal/human hair or lint
- Items with strong odors, such as smoke, cologne, detergent, etc., will not be accepted
- Items with markings or other stains, such as deodorant, will not be accepted
- Returns or exchanges on socks or other undergarment pieces cannot be accepted due to hygiene reasons
If your return is denied, we will inform you via email and return the items to you. Please note that we do not refund original shipping costs for fully returned orders or those marked as 'Returning to Sender.'
If you need help with your return or have any questions, our Support Team is here to assist you. We value your business and are committed to ensuring your experience with Inaka Power is excellent.
Thank you for choosing Inaka Power. For any assistance, please contact our Customer Care Team.
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