If you ordered during our Black Friday/Cyber Monday Sale please read our Return Policy (applies to all orders placed between November 17th - November 28th, 2022) –
We do not price-match items at any point prior to, during, or after any of our sale events that have been discounted.
supplements –
- Our supplements can be returned for store credit within 15 days of purchasing if:
- the product is unopened and in its original packaging
- the product was purchased within the last 15 days
- Refunds cannot be offered on our supplements because they are consumable goods and it would be a safety risk for us to resell/reuse the returns in any way.
- Store credit will be issued once your product makes it back to us and is inspected. If your product does not meet the returning requirements our team will contact you.
- If your product arrived damaged or incorrect in any way, please contact us.
clothing and accessories (includes exchanges and refunds) –
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Most clothing and accessories can be returned for a refund or exchange within 30-day days of being delivered to you.
- All swimwear is final sale and cannot be returned due to hygiene purposes.
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Backpacks and Lever Belts have a 60-day warranty and return/exchange window – starting from the delivery date.
- Please be sure to read our Final Sale Policy before sending off your return to ensure your item isn't final sale.
- All item(s) being returned/exchanged must meet the following conditions or they may be subject to denial –
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Items must be unwashed and not put through a dryer
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Items must not have excessive wrinkling
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Items must not be covered in animal/human hair or lint
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Items with strong odors or smells like smoke, cologne, detergent, etc., will not be accepted.
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Items with markings or other stains (such as deodorant) will not be accepted.
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We cannot accept returns (including issuing refunds) or exchanges on any socks or other undergarment pieces due to hygiene reasons.
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If your product(s) arrived with tags, they must be attached and in their original packaging.
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- If your return is denied, we will notify you via email and your returned item(s) will be sent back to you.
- If you are returning your entire order or your order is 'Returning to Sender' and receive a refund, please note that the original shipping costs will not be refunded.
**If your product arrives damaged, incorrect, you didn't receive it, or have other questions regarding your order please contact our Support Team within 30 days of purchasing or delivery.
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